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Kirjoittanut Tapio Kauranen

Kirjoitettu: 21.7.2026 - Muokattu: 19.8.2026

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There’s no point talking about internet marketing if the website — the place your ads send people — isn’t in order.

At best, a website is a company’s main revenue source. It can attract over a thousand visitors a day without paid ads, thanks to search engine optimization for relevant keywords. The problem of "too few customers" can turn into a problem of "too many customers."

At worst, a website is just an online "business card." Has anyone ever sold anything using only a business card?

Your first website should be free

It’s possible to get a free website, and for a new entrepreneur that’s often the recommended route.

The issue for a beginner is that they don’t yet have established routines and may not know exactly what they want from their site. Budgets are small, so you create the content yourself, and that can take many months.

Tips for your first website

  • Don’t overthink it, or you’ll never finish the site
  • Publish the site unfinished. Websites should and can be improved over time.
  • If you work alone, don’t use "we."

Where to get free websites?

If you want a free website, be prepared to accept a few compromises. For example, you might not be able to remove the provider’s logo, editing options may be limited, and the design is often the same as thousands of others.

So what — they’re free.

Here are a few places where you can get a free website:

Where to find someone to build your website?

If you can spend a bit of money on your site and are wondering where to find a reliable builder, I recommend using Google.

Search for “business website” and request quotes from a few different agencies.

I also build WordPress websites for a flat price of €3450 — read more at WordPress websites at Tapiokauranen.com.

Besides the options above, I suggest asking for recommendations in Facebook WordPress groups. Hundreds of experts hang out there waiting for posts like that, so expect at least 100 comments.

Kotisivujen tekijä - Tapio Kauranen

Why is there such a wide price range for professionally made websites?

The main reason is that actually building the website is only a small part of the whole project. Most providers handle everything from design and launch to user training.

For some, building a basic website can take several hundred hours. For others it’s under 10 hours.

Below is my own estimate of prices and what they typically include

Under €1000

  • Basic site
  • Client enters the content themselves
  • Client supplies their own images
  • No onboarding training

€1000–€5000

  • Basic site
  • Includes multiple meetings
  • Includes a designer’s fee
  • Includes a developer’s fee
  • May include a copywriter
  • May include a professional photographer
  • Includes onboarding training

€5000–€25,000

  • Basic site
  • Includes multiple meetings
  • Includes a designer’s fee
  • Includes a developer’s fee
  • Includes a photographer’s fee
  • Includes a copywriter’s fee
  • Includes a project manager’s fee
  • Includes an account manager’s fee
  • Includes onboarding training
  • Often includes a so-called “rebrand”

€25,000+

  • Complex sites that can’t be called basic. You can see examples of such projects on vierityspalkki.fi here.

What makes a good website?

Good websites are

  • Lightning fast
  • Easy to navigate
  • Functional on every device
  • Text is a readable size
  • Content is engaging
  • Answers the visitor’s questions

Start by giving a short briefing about the content of your website.

Visitors should understand your site’s content as soon as they arrive. I think the homepage is a great place to write up to 300 words about your website, about you, or about your business.

Another excellent spot is the contact page. People are more likely to get in touch when they know who they’re dealing with.

Always try to think from the visitor’s perspective: what information would you want to see on the site?

Add references, case studies and video testimonials

This section is crucial if you want your website to actually deliver results. References speak louder than a thousand words.

At minimum, add a list of your clients’ logos, but I strongly recommend going further.

  • Add genuine testimonials from clients, including the recommender’s photo, name and details
  • Create case studies showing how you solved your clients’ problems
  • Make video demos of how you resolved clients’ issues

The easiest way to collect references is to include a reference consent clause directly in your proposal. That way you don’t have to ask for a reference separately.

You’ll get customer quotes most easily by helping the client with the request. Send your client an email like the one below (note: don’t use plural forms — keep the message personal):

Hi [client’s first name]

I’m doing a bit of research on my clients’ satisfaction. Would you have a moment to answer the three questions below:

1. What do you think of the service?
2. What would you improve about the service?
3. May we use your answer on our website as a reference?

– Best regards, Tapio Kauranen
Tapiok Finland Oy

The message above works incredibly well. You’ll get much better responses than by asking something vague like “could you send a sentence for our website?”.

No sales pitch, however great, is as effective as recommendations from others.

Note: references don’t work if they aren’t personal. The psychology behind a reference is that your customer has personally agreed to give it.

One extremely effective way to drive sales through your website is video testimonials. Here’s an example:

Invest in your brand

Decide on your company’s look and stick to it.

For a small business, it’s enough to develop a color palette, a font and a logo.

Larger companies often define a “tone of voice” — the way they speak in all publications and customer communications.

Your brand is what sets you apart. One of the most effective ways to stand out is to tie your brand to your people:

  • Add photos of the team members to every page
  • Always state who wrote each post
  • On social media, share company posts from your personal account

 

Invest more in content pages than the homepage

Visitors who already know your business or recognize the name usually land on your website’s homepage.

Unknown visitors — potential customers — most often arrive from search engines directly to the content that interests them. They probably won’t even visit your homepage.

So don’t overinvest in the homepage.

A good homepage includes, for example

  • A brief description of your business or who you are
  • Highlights from your blog
  • Your services
  • A few client testimonials
  • Contact details
  • How you differ from others

Invest in your content pages

Whether it’s a service page or a blog post, it’s worth putting effort into it.

These are the pages that actually sell — not your homepage.

Think about what a visitor is looking for when they land on a content page. Try to answer that need as quickly and clearly as possible.

A good content page includes, for example

  • A headline that immediately summarizes the page
  • On product pages, contact details and price are visible right away
  • A list of why your product is great and what sets you apart
  • Extensive reference/case listings

Remember share links for social

Even if you don’t use social media yourself or never post links, trust me: other people will share your pages.

Share links are especially helpful for mobile users. They spare visitors from having to copy a URL on a touchscreen and paste it into their social apps.

A good way to add social share buttons is to use this tool: https://sharingbuttons.io/. It generates the HTML for the services you want so you don’t need any external plugin.

Add your address to the site footer

Even if you don’t want people visiting in person, you should still add your address to the website.

Why?

Because Google scans your site and connects your pages to a specific location. That helps you show up better in local searches.

Example: You sell horse trailers across Finland. Your warehouse is in Tampere.

If you add your address to the bottom of the page, you’ll notice your visibility for searches like “Horse trailers Tampere” improves significantly and you’ll get more local customers.

Another useful addition is a phone number. If you ever want to add your business to Google My Business, verifying your company becomes easier because Google’s systems can call you directly instead of sending a postcard that can take weeks to arrive.

Make sure your site is easy to use on mobile

I have access to Google Analytics for over 100 of my clients, and that data shows—regardless of industry—more than 70% of visitors browse websites on mobile devices.

According to Google, 60% of the 5.6 billion daily searches are made on mobile devices.

There’s actually research on this. Typically people

  • Browse on mobile in the morning and on the commute
  • Use a desktop or laptop during work hours
  • Switch back to mobile browsing in the evening

Even if most contacts come from desktop, you can’t ignore mobile. It’s a crucial part of a customer’s buying journey.

Beyond customer satisfaction, mobile-friendly pages also boost your search visibility. Use Google’s test to make sure your pages meet Google’s standards: https://search.google.com/test/mobile-friendly

Make contacting you ridiculously easy

All too often websites make it unnecessarily hard to get in touch.

Do the following:

Add a clear call to action—an invitation to contact you—on every page.

Don’t ask for information on forms that you don’t actually need. If the sale or offer is handled offline, all you really need is a phone number or an email address.

I’ve deliberately left out asking for a name on my own forms because most people’s emails follow the pattern firstname.lastname@company.com

 

Make sure you’re using a secure connection

A secure connection (SSL/HTTPS) means the traffic to and from your website is encrypted.

A secure connection is the modern standard, and search engines penalize sites that still use unsecured HTTP with lower visibility.

If your site shows “Not secure” next to the address, it means you don’t have a secure connection installed. If that’s the case, contact me and I’ll help you set one up.